How to fix the HP Printer Offline issue?
HP Printer stops printing and shows the status of the HP Printer Offline. This occurs when the printing device is unable to communicate with the PC. If this is the case, we can help you resolve the problem. There could be various reasons for the communication issue. To resume printing, let's follow the necessary steps which will bring your printer back online.
Reboot your printer
Reboot the printer by switching it off and then on again. A simple reset can sometimes resolve the My HP Printer is Offline problem.
Check the connections
Check the connections and make sure the printer is on. Cross-check the printer is appropriately connected to your PC. For the networked printer, check that the green light is lit at the rear of the printer.
Check the printer status
- Go to the control panel and search devices and printers.
- Click on devices and printers. Next, click on your printer and check whether the status is online or offline.
- Right-click on printer and select See what’s printing.
- If you find checkmark on Use Printer Offline option, uncheck it.
- Make sure to set your HP Printer as default to fix the HP Printer Offline problem.
Restart printer spooler service
- Press Windows and r key at the same time.
- Run box will open up. Type service. msc in the box and then press OK.
- Now, go to printer spooler services. Stop the services and restart them. Got the solution to “My HP Printer is Offline” problem? Incompatible printer drivers can be another reason for HP Printer Offline concern. Follow the below steps to re-install the printer drivers.
Re-install HP Printer Drivers
- Click start and go to device manager by searching it in the search box.
- Now, click on the printer in Device Manager. Next, right-click on the HP printer driver and uninstall by clicking on the uninstall option.
- Proceed with clicking OK for confirming the removal of the printer driver.
- After following the above steps, you can now visit the HP Support page to install the fresh printer drivers compatible with your operating system.
Are you done with fixing the HP Printer Offline problem? Don’t work if you still do not have a solution. You can connect with a team of experts through the HP Printer Support helpline number +1844-293-6535.
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